Privacy Policy

PRIMESPACE RENTALS BNB

WEBSITE PRIVACY POLICY

1. INTRODUCTION

Prime Space Rentals BNB (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website (www.bnb.primespacerentals.com). By using our website, you agree to the terms of this policy.

2. INFORMATION WE COLLECT

We collect the following types of personal information:

2.1 Information You Provide

• Name, email address, phone number, and postal address.
• Payment details (processed securely through third-party providers).
• Booking details and property preferences.
• Account registration information (for Hosts and Guests).

2.2 Automatically Collected Information

• IP address, browser type, and device information.
• Website usage data (pages visited, duration, and interactions).
• Cookies and tracking technologies (see Section 6).

3. HOW WE USE YOUR INFORMATION

We use your personal data to:

• Facilitate bookings and manage property rentals.
• Verify user identity and prevent fraud.
• Process payments securely.
• Provide customer support and respond to inquiries.
• Improve website functionality and user experience.
• Send marketing updates (with opt-out options).
• Comply with legal obligations and enforce our policies.

4. DATA SHARING & THIRD PARTIES

We do not sell your personal data. However, we may share information with:

• Payment processors for secure transactions.
• Hosts to facilitate bookings.
• Service providers (e.g., IT support, analytics tools) to enhance platform functionality.
• Legal authorities if required by law.

5. DATA SECURITY

We implement industry-standard security measures to protect your data, including:

• SSL encryption for secure transactions.
• Restricted access to sensitive data.
• Regular security audits and updates.

6. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies to:

• Enhance user experience.
• Analyze site performance and usage trends.
• Personalize content and ads.

Users can manage cookie preferences through their browser settings.

7. USER RIGHTS & CHOICES

As per the Kenyan Data Protection Act (2019), you have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Restrict or object to data processing.
• Request data portability.

To exercise these rights, contact us at [email protected].

8. DATA RETENTION

We retain personal data for as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes. Data that is no longer needed will be securely deleted.

9. CHILDREN’S PRIVACY

Our website is not intended for children under 18 years old. We do not knowingly collect personal data from minors. If a child’s data is provided without parental consent, we will delete it upon request.

10. CHANGES TO THIS PRIVACY POLICY

Primespace Rentals BNB reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes via email or website notifications.

11. CONTACT INFORMATION

For privacy-related inquiries, please contact:

• Email: [email protected]
• Phone: +254-716-635600
• Address: Biashara Plaza, Naivasha, Kenya

By using Primespace Rentals BNB, you acknowledge that you have read, understood, and agreed to this Privacy Policy.